A proper execution strategy is key to success. The team at MCLK is well aware of this, and our plans for implementation go-live and support have been proven time and again.
From the very first time we speak about your upcoming implementation, we begin our planning phase. Here, we will gather your needs, desires, and timeline and will put together a strategy geared towards giving your end-users the most prolific education attainable.
Workflow design is one of the most crucial aspects of the planning phase. Approved workflows allow us the ability to move forward with the project. These are basically our blueprints.
Working together with your administration, we will begin the rollout phase where our instructional designers and content developers will create the education that will be used for training.
Depending on how you want to go about education — required web-based training (WBT) videos or in-person, classroom training — we can schedule the months leading up to the day your new system will go live.
Our process ensures that Day One of go-live will be as calm as possible. Between the thorough training and the floor support that will be spread out across your location, the goal is to ensure your end users that they can work comfortably knowing they will have support along the way.
Each project is unique. No one project will be managed the same way and we look forward to the challenge of preparing for each and every implementation.
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